TERMS AND CONDITIONS

MONITOR CARD ACCOUNTS:

The Monitor Card Account is an optional account of pre-deposited funds accessed by you for products and services. Funds deposited to the Monitor Card Account shall be applied against amounts debited to your Monitor Card Account for goods and services purchased at points of sale. You understand and agree that the Monitor Card is not a credit card, nor can it be used to obtain cash or cash advances from the account under any circumstances. If your Monitor Card Account balance goes below zero as a result of the system or one of its readers being off-line, you remain responsible for payment of those purchases. Merchandise will be accepted for return according to the refund policy in force where the goods and/or services were purchased. Cash refunds will not be made for returned merchandise that was purchased with the Monitor Card. A credit will be made to your account.

USE OF THE MONITOR CARD:

Your card and related accounts are non-transferable; any misuse or illegal transactions can result in privilege suspension and/or possible judicial action. Except as provided below, you are responsible for the usage of your card.

PROCEDURES FOR LOST, STOLEN, OR REPLACEMENT CARDS:

Report immediately any lost or stolen card, or unauthorised card usage to Hamilton Boys’ High School during the business hours of 9am – 3pm, Monday through Friday. Alternatively, you may suspend activity to your Monitor Card Account through the My Monitor website. You are responsible for all usage of the card prior to proper notification to the Monitor Card Office or suspending your card online. A fee will apply for a replacement card.

 

CURRENCY:

All prices listed on this site are in New Zealand Dollars.

GST:

The prices of the goods and services appearing for sale on this site include New Zealand Goods and Services Tax.

 

TRANSACTION FEE

Hamilton Boys’ High School will charge a transaction fee as disclosed on the Payment pages for each online transaction undertaken through this site.

 

CLOSING ACCOUNTS, REFUNDS, RETURNS:

Upon graduation or official withdrawal from the school, the cardholder accounts will be closed and any non-Quota balance over $10 will be refunded to you on request. Hamilton Boys’ High School reserves the right to close any Monitor Card Account that has been inactive for a period of twelve (12) months. Refunds on accounts of over $10 will be made at the full value of the unused balance. Refunds are issued once all debts at Hamilton Boys’ High School are cleared.

 

DOCUMENTATION OF ACTIVITY:

You can request a receipt at the time of purchase if the point of sale terminal is equipped to provide a receipt. Some locations including copiers and printing stations are not capable of providing receipts. The remaining balance in your Monitor Account is displayed at every point of sale terminal each time the account is accessed. The cashier, at any location accepting the Monitor Card, may be asked to verify an account balance. Occasionally the account balance is not available at a card reader. During these times, you can check your Monitor Account balances online at the My Monitor web page. Error Resolution Procedures -  If you feel a charge has been transacted on your Monitor Card Account which you did not authorise, you must notify the corresponding Department as soon as the non-authorised transaction is discovered. Include information on the date and amount of the transaction, as well as any other information you feel is necessary to help the staff investigate the claim.

 

SECURITY CAPBILITIES AND POLICY FOR THE TRANSMISSION OF PAYMENT CARD DATA.

Customer card data is captured using Payment Express Hosted Payment Page – PX Post

The PX Post interface is a third party Hosted Payments Page (HPP) solution provided by Payment Express. The HPP provides a solution for the capturing credit card information securely without exposing the merchant to the sensitive data. This is achieved by allowing the card holder to enter their card details into a page which is hosted by Payment Express rather than the merchant’s own website. The major advantage of this approach is that the merchant does not see, and is not aware of, the card number at any point in the process. Payment Express is registered as a PCI DSS compliant service provider; therefore, a payment page solution hosted by Payment Express meets all PCI DSS requirements.

Security and Infrastructure

Payment Express has a dedicated development and data centre specially designed for payment processing. Payment Express are fully certified and compliant with Visa AIS (Account Information Security) and MasterCard SDP (Site Data Protection) (PCI-DSS) at processor level; using Ernest and Young Risk Management for quarterly scans on systems and full onsite audits, annually.

Payment Express own all internal networking and security infrastructure, including dual Host systems and cold stand-by at the IBM data centre, dual UPS, multi-ohm internet connectivity, failover switches and backup generators. We also have a host system based in Sydney for our Australian customers and a private GPRS network, in Australia and NZ, for wireless payment processing.

The PCI certification here http://www.paymentexpress.co.nz/certifications&compliance

 

PRIVACY

HAMILTON BOYS’ HIGH SCHOOL DATA PRIVACY POLICY.

Hamilton Boys’ High School supports the protection of your privacy rights as an internet user. We respect your privacy and have therefore adopted this Privacy Policy to govern the relationship between us.

This Policy applies to personal information submitted by you on this website operated by Hamilton Boys’ High School, and to any information automatically retrieved during your visits to this website.

All personal information collected from your use of this website is held in accordance with the requirements of the Privacy Act 1993. If you want to communicate with us about our Privacy Policy, please write to:

Hamilton Boys’ High School

Private Bag 3201

Hamilton

3240

Consent to Privacy Policy

By using this website, you are agreeing to this Privacy Policy. If you do not agree to the Policy, please do not use this site.

Personal Information

The collection and use of personal information by Hamilton Boys’ High School is regulated by the Privacy Act 1993.  Under this Act, personal information may be collected only for a lawful purpose connected with a function or activity of Council and only if necessary for that purpose.  Such information must, as general rule, be collected directly from the individual concerned and that person must be told why the information is needed.

Hamilton Boys’ High School will use personal information provided by this website’s visitors only in accordance with the requirements of the Act, for the reasons it was given and will not share personal information with any third parties unless written permission is given by the website visitor concerned.

Access to Personal Information

You may request access to any personal information held about you and your request will be granted unless there are reasonable grounds to deny access. If you consider any information held is inaccurate, you may ask for a correction and you may at any time ask to be removed from any mailing or distribution list on which, previously, you have asked to be included. Written requests for access, correction and removal should be accompanied by proof of identity and should be made to the Hamilton Boys’ High School mailroom, jcullen@hbhs.school.nz.

Non-Personal Information

Our website records standard information such as time, date and URL of request (the web page you arrived from) via our web servers. This information is recorded by all web servers and is used to improve the functionality, structure and performance of our website. We analyze non-identifiable web traffic data to improve our services and the use which visitors make of this website.

When you use the website, our server logs the following information which is provided by your browser:

  • your server's IP address (a number which is unique to the machine through which you are connected to the Internet) or your personal IP address
  • the type of browser and operating system you are using
  • the domain name of the referring site (e.g. the previous Site that you visited).

This information does not personally identify you. We analyze this non-personal information for certain trends and statistics, such as which parts of the website users are visiting, which features or services are most popular and to measure the effectiveness of advertising. We do not disclose information about individuals except for the reasons set out above.

 

Disclosure of Information to Third Parties

Our website may contain links to third party websites that are not operated or controlled by us. Please note that Hamilton Boys’ High School is not responsible for the privacy or security practices of those third-party websites and the sites are not covered by this Privacy Policy. Third party websites should have their own privacy and security policies and we encourage you to read them.

 

Note again that websites operated by Hamilton Boys’ High School - are: www.hbhs.school.nz

  All other websites should be regarded as third-party websites.

Other companies or organizations that place advertising on our websites may collect information about you when you view or click on their advertising or content through the use of cookies or web bugs. It is emphasized that we cannot control this collection of information. You should contact these advertisers or content providers directly if you have any question about their use of the information they collect.

 

Changes to our Policy

We may, at our discretion, update or revise this Policy from time to time. Any changes will take effect immediately once they are posted here, so we encourage you to periodically review this page for the latest information on privacy practices at Hamilton Boys’ High School.

If you have any questions about our privacy policies or any other matter, please email  jcullen@hbhs.school.nz.

 

CONFIDENTIALITY AND INTELLECTUAL PROPERTY

 The users of this website agree that all Intellectual Property rights relating to the service and the website are owned by Monitor Business Machines Ltd and will not:

Display, copy, print, reproduce, adapt, reverse-engineer, distribute, store, publish or create derivative works using the Intellectual Property or the Confidential information: or

challenge, nor assist any other party (directly or indirectly) to change Monitor Business Machines Ltd sole ownership of the Intellectual Property, nor to use the same in services to any other party

The obligations under this clause shall survive termination of this Agreement.

 

 

LIABILITY AND INDEMNITY

You acknowledge that, despite best efforts, Hamilton Boys’ High School cannot guarantee the continued availability, currency, description of services on the website, and will not be liable to you for any failure for provide the same.

 You agree to be solely responsible for the transactions and fully indemnify Hamilton Boys’ High School and its officers and authorized representatives from any and all claims, liabilities, losses (including consequential loss), expenses and damages occasioned by reason of any claim, proceeding, action, liability or injury in connection with the services supplied, or arising directly or indirectly from breach of this agreement by, its employees, authorized representatives or agents.

To the extent permitted by the law, Hamilton Boys’ High School excludes all liability and responsibility to the customer in connection with the service, the website, or any acts or omission by other users.

DISPUTE RESOLUTION

If any dispute arises between the parties out of or in relation to this Agreement:

the party claiming a dispute has arisen must give written notice to the other specifying the nature of the dispute;

 the parties will endeavour, in good faith, to negotiate a resolution of the dispute;

 if the parties have not resolved the dispute within fourteen (14) days after the date notice of the dispute was given, the dispute is to be mediated by a mediator jointly agreed by the parties, or, if they parties are unable to agree, select by the President of the Auckland District Law Society at the time the dispute arises. The cost of the meditation shall be shared equally between the parties unless otherwise agreed in the course of mediation.

 Pending resolution of the dispute, this Agreement will remain in full force and effect without prejudice to either parties' rights and/or remedies.